Security
We take security seriously. This page outlines the measures we implement to protect your data and ensure the integrity of our platform.
Last updated: November 2025
Infrastructure Security
Our infrastructure is hosted on enterprise-grade cloud platforms with SOC 2 Type II certification. We use industry-standard encryption (TLS 1.3) for all data in transit and AES-256 encryption for data at rest. Our servers are protected by firewalls, intrusion detection systems, and regular security audits.
Data Protection
All sensitive data including payment information and personal details are encrypted using industry-standard algorithms. We implement strict data isolation between tenants, ensuring your business data is completely separated from other customers. Regular automated backups ensure data durability and quick recovery capabilities.
Access Control
We implement role-based access control (RBAC) with the principle of least privilege. Multi-factor authentication (MFA) is available for all accounts. Session management includes automatic timeouts and secure token handling. All access is logged and monitored for suspicious activity.
Compliance & Certifications
Our platform is designed with PCI DSS compliance in mind for payment processing. We adhere to GDPR requirements for data protection and privacy. Regular third-party security assessments and penetration testing are conducted to validate our security posture.
Monitoring & Logging
We maintain comprehensive audit logs of all system activities. Real-time monitoring alerts our security team to potential threats. Automated vulnerability scanning runs continuously across our infrastructure. All security events are retained for forensic analysis.
Incident Response
We maintain a documented incident response plan with defined escalation procedures. Our security team is available 24/7 to respond to potential security incidents. In the event of a data breach, affected customers will be notified within 72 hours as required by applicable regulations.
Security Reporting
If you discover a security vulnerability, please report it to security@pos.com. We appreciate responsible disclosure and will acknowledge your report within 48 hours. We do not take legal action against researchers who follow responsible disclosure practices.